Frequently Asked Questions.
What size should I order?
We use French sizing across our entire collection. Please refer to the size conversion chart for your equivalent EU, US, UK, and Brazilian size. If you find yourself between sizes, we recommend opting for the larger size or reaching out for personal fit guidance.
Do you offer customisation or tailoring services?
Yes. For London deliveries, we provide a full alterations service, including at-home fittings. A member of our team will visit your home to ensure the perfect fit. Please contact info@adrianneweber.com to book.
How should I care for my garment?
Most pieces require specialist dry cleaning. We advise storing items in breathable garment bags, away from direct sunlight, and hanging structured pieces to maintain their silhouette. Natural creases and a subtle patina are part of the garment’s evolving beauty.
What is your shipping policy?
We offer complimentary standard shipping on Worldwide deliveries, with optional express shipping available (fees apply at checkout). Please note that any import duties or taxes are the responsibility of the recipient.
What is your return policy?
Full-priced items may be returned within 14 days of delivery, provided they are unworn, unwashed, and have all original tags intact. Final sale items—such as sale, sample, or discounted stock—are non-refundable.
How can I contact customer service?
Our Client Services team is available Monday–Friday, 9 a.m.–6 p.m. (London time). For general inquiries or styling advice, please email info@adrianneweber.com. For wholesale or press inquiries, use press@adrianneweber.com and state your request in the subject line.